Engage Across Multiple Channels
AI-Powered Chat
- Intelligent chat bots can perform complex tasks and automate processes that used to consume your team’s time. With advanced technologies and natural language understanding, bots can interact with customers personally, giving you a clear competitive edge.
- The bot can analyze customer emotions and interact with spelling errors or incomplete sentences, ensuring accurate understanding of customer inquiries.
- Bots learn and improve with every new interaction, making conversations more realistic and effective.
- They also provide you flexible access to customers, saving time and effort in following up on their inquiries.
High Control Flexibility
- Control the bot whenever you want via WhatsApp, with the ability to turn it on or off as needed. You can also specify the automatic response method and suitable options for each inquiry. During breaks or after hours, the bot can be activated to ensure continuous effective operation.
- This flexibility provides you with an advanced level of automated interaction, making it easier to communicate with customers around the clock.