Engage Across Multiple Channels
Customer Support 24/7
Respond to your customers quickly at any time to address their inquiries about prices, vehicle availability, or after-sales services. If there are complex conversations, they can be escalated to direct agents for accurate timely answers.
Instant Updates and Delivery Notifications
Stay in constant touch with your customers by sending updates about order statuses, expected delivery dates, or vehicle readiness for pickup. These updates contribute to increasing your customer's satisfaction and enhancing their experience.
Provide Services Efficiently
- Automate sending maintenance reminders, such as oil changes and regular inspections, to build a lasting trust relationship with customers. Providing this service regularly enhances the likelihood of their return.
- After each sale, follow up with your customers to gather their feedback about their experience and ask them to rate the service. You can also schedule future maintenance services, enhancing customer loyalty and encouraging them to return.
- Make it easy for your customers to book test drives and inquire about current offers.